About Us

SimplyVoice was established in 2013 to address the need for high-quality, affordable phone systems tailored specifically for senior living communities and facilities. We conducted extensive research into both on-premises and cloud-based phone systems, seeking a solution that was not only reliable but also cost-effective. After identifying a dependable system backbone, we focused on sourcing equally reliable yet affordable phone equipment. Through careful selection and iterative testing, we secured the right hardware to replace the outdated analog systems commonly found in these communities.

Building on our success with phone system installations, we expanded our expertise to include network infrastructure, security cameras and access control systems. This comprehensive service portfolio allows us to meet a broader range of client needs.

Today, we operate nationwide, delivering installations in all 50 states. Our projects range from small-scale setups with as few as nine phones to large-scale installations in new developments, including buildings with 23 stories. 

Leadership Team

Our team brings deep industry experience, unmatched customer service and a passion for forward-thinking design. We partner closely with operators, developers and integrators across the country to ensure every project exceeds expectations—from installation to long-term support.

Kate Decamp
CEO and Managing Partner

Kate Decamp
Kyle Hoskins
Chief Operations Officer

Kyle Hoskins
Lexi Nikole
Senior Vice President of Operations

Lexi Nikole
Charlie May
CTO, Managing Partner

Charlie May
Ryan Kane
Vice President of Sales

Ryan Kane
Kate Decamp

CEO and Managing Partner

Kate Decamp

What is your favorite thing about your job? The people, and how with IT everything is always changing so we are always learning.

What is something most people don’t know about you? I am a certified rescue diver.

Kyle Hoskins

Chief Operations Officer

Kyle Hoskins

What do you enjoy most about working at SimplyVoice? I enjoy building teams, and the collaboration that occurs when everyone works for a common goal.

What is something on your “Bucket List” that you have not accomplished yet? I want to golf the top 100 public courses in the United States.

Lexi Nikole

Senior Vice President of Operations

Lexi Nikole

What do you enjoy most about working at SimplyVoice? My co-workers, they make working here so much fun and are always ready to work hard for our customers

What is something on your “Bucket List” that you have not accomplished yet? Become a Dive Master

Charlie May

CTO, Managing Partner

Charlie May

How long have you been with RSN?  Since day one. I founded the company.

What is one thing on your bucket list?  I make sure I do not have a bucket list. If I want to do something, I set my mind to it and get it done.  Some would say I do it to the extreme.

What is one thing that instantly makes you happy?  Puppies

What do you enjoy most about working at RSN?   I like seeing my visions come to life.  I get to see my visions of what I wanted the company to be and the services that I wanted to provide become a reality.

Ryan Kane

Vice President of Sales

Ryan Kane

Favorite thing about my job: Sometimes I get the chance to really help people. TV/Internet is the main source of entertainment for many residents and too often we find them stuck in bad contracts with poor service. The best part of my job is when I can improve service for residents and help staff by reducing headaches and even reducing the monthly bill!

Something people don’t know about me: I love Hall and Oates. Yacht Rock is regularly playing in my kitchen and there is undeniable positive effect made on my family dynamic.

Operational Team

Operations Support Engineer

Bryan Gomez
Eliza Mortensen
Operational Support

Eliza Mortensen
Kathryn Gange
Shipping/Receiving Clerk

Kathryn Gange

Operations Support Engineer

Bryan Gomez

What do you enjoy most about working at SimplyVoice? Supportive team, continuous learning opportunities and great customer relationships!

What is something on your “Bucket List” that you have not accomplished yet?  I’d love to complete the John Muir trail one day. 

What is one thing that instantly makes your day a little better? Nothing beats a cup of Philz coffee first thing in the morning.

Eliza Mortensen

Operational Support

Eliza Mortensen

What is your favorite thing about your job? Learning new things.

What is something most people don’t know about you? I love to travel.

What is something you couldn’t live without? Dr. Pepper.

Kathryn Gange

Shipping/Receiving Clerk

Kathryn Gange

What do you enjoy most about working at SimplyVoice?  The people I get to work with every day.

What is something on your “Bucket List” that you have not accomplished yet?  Go skydiving.

What is one thing that instantly makes your day a little better?  Going home to my cat.

Technical Team

Zuriel Villegas
Senior Systems Engineer, West Coast Division Lead

Zuriel Villegas
Sam Caretta
Senior Desktop Administrator

Sam Carretta
Austin Speth
Systems Administrator

Austin Speth
Sean Willems
Senior Design and Implementation Engineer

Sean Willems
Level 1 Tech

Zachary Mitchell
Zuriel Villegas

Senior Systems Engineer, West Coast Division Lead

Zuriel Villegas

What is your favorite thing about your job? Working with a great team.

What is something most people don’t know about you? I used to have my own podcast.

Sam Caretta

Senior Desktop Administrator

Sam Carretta

What is your favorite thing about your job? Need info.

What is something most people don’t know about you? Need info.

Austin Speth

Systems Administrator

Austin Speth

What do you enjoy most about working at SimplyVoice?  We have a great group of people.

What is something on your “Bucket List” that you have not accomplished yet?  Lower my handicap to single digits.

What is one thing that instantly makes your day a little better?  Resolving and issue that no one else has been able to solve.

Sean Willems

Senior Design and Implementation Engineer

Sean Willems

What do you enjoy most about working at SimplyVoice? We’re a very diverse group of knowledgeable individuals that can feed off one another.

What is something on your “Bucket List” that you have not accomplished yet? Maybe skydive or scuba dive

Level 1 Tech

Zachary Mitchell

How long have you been with RSN?  Eight months,

What do you enjoy most about working with RSN? The experience and opportunities I have gained from rsn along with the joy of helping others fix their problems.

What is something on your “Bucket List” that you have not accomplished yet? I want to travel across to many different county’s as possible,

What is one thing that instantly makes your day a little better? How happy get when we are able to help them know I fix their issue and made there day even a little better puts a smile on my face. 

SimplyVoice helped us out with quick-paced acquisitions that required a lot of work in a short time frame. Their commitment to do whatever it takes to get us up and operating was super impressive.
I’ve worked with SimplyVoice on multiple Wi-Fi and new voice system installs and they’ve been executed flawlessly. In particular, I have found them to be extremely helpful and responsive to everything I’ve thrown at them. They are always available to take my calls no matter the day or time and they also have gone above and beyond helping me manage the phone, cable, and WiFi vendors with our new development projects.
I wanted to thank you ALL for being our IT team and always being willing to help us. Sometimes, I know it can be thankless because we just want things to simply work without knowing all the little details. You provide exceptional customer service; we can’t succeed without you.
SimplyVoice was integral in setting up our IT programming at one of our senior living communities. They went above and beyond as we worked to put together our Enterprise WiFi, Enterprise Voice System, and our IT systems for office and resident use. They make sure to manage all projects for our telecommunication efforts, dealing directly with AT&T and DIRECTV.
The team at SimplyVoice provides excellent customer service. They are always readily available to provide technical support. I’ve always received prompt resolution to any issue. Our company recently transitioned to a new assisted living software program that utilizes Enterprise WiFi and due in large part to the efficiency of the team at SimplyVoice, it has been a smooth transition.
SimplyVoice spent hours working on and off-site to troubleshoot and solve many of the issues that come with a startup. They were always accessible, even late at night when our front desk phone went offline or staff needed assistance with learning the phone system or setting up their computers. The patience, service, and professionalism that SimplyVoice showed my staff and our residents certainly made my life easier during a stressful time of opening a senior living community.
They just help make our jobs easier. They have become our solution for a lot of problems when we take over buildings. They have solved infrastructure problems. They have solved phone problems. They have helped us with time clock issues. Having their niche be the senior living industry is definitely helpful, because they’ve seen it all.

We’re not your usual IT consultants.

What sets us apart is our unwavering dedication to customer satisfaction. From sourcing the best products at competitive prices to offering seamless, white-glove installation and training, we strive to exceed expectations at every step. This commitment to excellence has cemented our reputation as a trusted partner in the senior living industry.

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